Returns & Exchanges
At EZPAWN, we stand behind our merchandise with a commitment to quality and customer satisfaction. If you are not completely satisfied with your purchase, you can return most items within 30 days for a full refund or exchange.
Review Eligibility
Ensure your item is in its original condition with all tags and packaging intact, and verify it falls within our 30-day return window.
Initiate Request
Log into your account portal to select the item you wish to return and print your prepaid shipping label or locate your nearest store.
Package Your Item
Securely pack the merchandise along with the original receipt or packing slip to prevent damage during the transit process.
Receive Refund
Once our team inspects the returned item, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing